These Terms and Conditions govern your use of Grabride, including the website, rider app, and driver app. By creating an account or using the service, you agree to these terms.

1. Eligibility

You must be legally able to enter a contract in your country. Drivers must hold a valid licence and any required vehicle documents.

2. Accounts

You are responsible for keeping your login details secure and for activity on your account. Provide accurate information and keep it up to date.

3. Services

Grabride connects riders with drivers. Availability, fares, and wait times depend on location, demand, and driver acceptance. We may refuse, suspend, or limit service to protect users or comply with the law.

4. Bookings and payments

• Fares are shown before or during booking and may include taxes, tolls, waiting time, or other charges.
• Payment must be completed through approved methods in the app.
• Cancellations may incur a fee according to the cancellation policy shown at booking.

5. Acceptable use

You must not misuse the platform, harass others, provide false information, or use the service for unlawful purposes. Drivers and riders must follow local traffic and safety laws.

6. Liability

To the extent permitted by law, Grabride is not liable for delays, cancellations, or losses outside our reasonable control. Nothing in these terms limits liability that cannot be excluded by law.

7. Changes

We may update these terms from time to time. Continued use of Grabride after changes are posted means you accept the updated terms.