This Privacy Policy explains how Grabride collects, uses, and protects personal information when you use our websites, rider app, and driver app.

1. Information we collect

• Account details such as name, email, phone number, and profile photo.
• Location data needed to match rides, show nearby drivers, and complete trips.
• Ride and payment records, including pickup, drop-off, fare, and transaction status.
• Device information such as app version, device type, and notification tokens.

2. How we use information

• To create and manage your account.
• To provide ride booking, tracking, payments, and customer support.
• To improve safety, prevent fraud, and meet legal requirements.

3. Sharing of information

We share information only as needed to operate the service, including with drivers or riders involved in a trip, payment processors, and service providers who help us run Grabride. We do not sell your personal information.

4. Data retention

We keep account and ride information while your account is active and for a reasonable period afterward as required for legal, accounting, or safety purposes.

5. Your rights

You may access or update your profile in the app. You may also request deletion of your account from the rider or driver app settings. After deletion, we remove or anonymize personal data except where we must retain it by law.

6. Contact

If you have privacy questions, contact us through the support options in the Grabride app or website.